As of March 2011, Highland Solutions is a Gold Status Partner with SugarCRM.  Ongoing accomplishments with customers and optimizing technical investments in the CRM platform led to this honor. SugarCRM is 100% committed to their partner’s success, providing support to deliver superior value with shared customers and markets. Working together, Highland leverages 25 years of practical IT “know- how” to ensure business solutions effectively integrate new advancements within Sugar’s platform.

It was Highland Solutions’ mix of discipline, experience, ingenuity and agility to harness SugarCRM for clients that got management’s attention. Quickly Highland’s position moved into the forefront of their Channel Partner program.

New joint outreach initiatives will be ongoing throughout the year to support new and established SugarCRM customers. Webinars, workshops and planning resources for decision makers will come online after this year’s SugarCon.

“The goal is for customers to make informed decisions about CRM,” explains Brian Sutherland, Highland Solutions’ CEO.  ”Successful integration hinges on building awareness of what this technology means to businesses and then clarifying expectations BEFORE implementation.”

Even in the trenches, this sentiment rings true.

“Highland’s holistic, user-centric approach to CRM made this partnership a no-brainer,” comments Erin Stoel, Highland Solutions Innovation Coordinator.  ”Sugar is all about empowering people and businesses through technology – Highland is cut from the same cloth.”

SugarCRM has had a highly successful year based on building relationships with reputable firms that put the client’s needs first. Brian Sutherland is proud Highland Solutions has been included in this group as a SugarCRM Gold Partner. “It’s good for us. It’s good for our CRM customers.”

Learn more about Highland Solutions CRM.

Learn more about SugarCRM.