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History
The year was 1998, and the dot-com era was in full swing…
Talent Mix:
Specializing in you

We clarify your business process through technology.
» Meet our staff.

Startups were appearing and growing at an incredible pace. Soon, most would shrink and disappear with similar speed. Meanwhile, Brian Sutherland and the founding Highland team had a technology startup of their own.

Their idea was to make technologies and business process automation – then only available to enterprise class companies – accessible and affordable to all types of businesses. They would deliver these services without the bureaucracy, hassle and secret “code” that typically accompanied IT. As it turned out, this was an idea with real staying power.

Today, Chicago-based Highland Solutions assesses and solves business issues – using technology as their tool – for companies of all sizes. With this focus on creating effective business systems, Highland developed into a full-service business and technology solutions firm, addressing a wide range of business needs: custom application development, ecommerce, business technology strategy, hosting, process automation, communications, data management and technical support.

Behind Highland’s technology are real people – talented, friendly, honest, caring people. Most of all, they know how to get the job done for Highland clients. Because of Highland’s commitment to team member development, Highland delivers consistency and expertise over the long term.

Highland Solutions | Smart Solutions

Our Values

  1. Innovation - We stay apprised of the latest technologies as well as proven approaches in order to provide the best possible service.
  2. Integrity - We keep our word and deliver on our promises.
  3. Advocacy – We engage with our clients to determine what is best for them, not just what is best for us.
  4. Accountability – We hold ourselves to the highest standard and expect others to do the same.
  5. Respect - We treat our co-workers, clients and vendors with the utmost respect.

Our Team

Brian Sutherland, President

When Brian founded Highland Solutions in 1998, he set out to do what few IT companies had (and few do today): to make enterprise quality IT solutions understandable, accessible and affordable. Today, he leads the Highland team with those same objectives in mind.

 

Brian previously served as a quality assurance engineer for Raytheon Co., business development staff engineer for Impell Corporation, section manager and principal for Gensys Corporation, manager and principal of United Energy Services Corp., and vice president and principal of Decision Design Corp. Brian has a bachelor’s degree in engineering from Cal Poly.


Michael Lane, Director of Business Solutions

An IT systems architecture specialist, Michael provides leadership to Highland’s development team and is responsible for planning, developing and deploying advanced, high-performance business automation solutions. He has over 25 years of experience providing professional consulting and systems development and integration to a variety of industries.

 

Before joining Highland, Michael served as senior project engineer for Sargent & Lundy Engineers and Fluor-Danial, Inc., senior engineer for United Energy Services Corporation, vice president and principal of Decision Design Corporation, and systems architect for Daugherty Systems. Michael holds a bachelor’s degree in mechanical engineering from Purdue University.


Mark Snyder, Director of Technology Solutions

With over 22 years of IT consulting and engineering experience in small, mid-size, and Fortune 500 companies, Mark provides leadership to Highland’s technical support team and oversees strategic technology consulting, advanced enterprise IT deployments and forensic investigations.

 

Before coming to Highland, Mark served as a vice president for JPMorgan CHASE, a project manager for JPMorgan CHASE, and a corporate LAN administrator for AAA Chicago Motor Club. He holds a bachelor’s degree in computer science from Spring Arbor University and a master’s degree in computer science from DePaul University and is certified in MCSE 2003, RHCE, MCNE, A+, Network+.


Jon Berbaum, Client Engagement Manager

With over 10 years of operations and management skills in diverse settings, Jon uniquely blends deft interpersonal skills and process management. He is responsible for creating high-quality, trust-based relationships between Highland’s team and its clients and serves as a client advocate.

 

Jon holds a bachelor’s degree from Wheaton College (Illinois) and a master’s degree from Northern Baptist Theological Seminary.

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