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Our Mission
Highland Solutions provides transformative business automation and superior information technologies in service of clear business goals.
Talent Mix:
Specializing in you

We clarify your business process through technology.
» Meet our staff.

Why Choose Highland?

Selecting a technology partner is a significant choice because of its long-term benefits and consequences.
So why choose Highland? Here are a few reasons why we’re different.

We’re business-minded.
At Highland Solutions, we’re relentlessly focused on business goals, not the technology itself.


We’re proactive.
Waiting for things to break is not a good way for technology to serve your business. We monitor, strategize, streamline and manage, and make sure the channels of communication are always open and clear.


We’re a single-source solution.
We combine a breadth of services and expertise – design, development, hosting, strategy and technical support – not usually found in one place.


We’re in-house.
Some firms assemble ad hoc teams to handle each project squeezing your project into an already busy “expert” network. Our team is in-house, and if we commit to you, we’ll keep that commitment.


We’re cost-effective.
From our earliest days, we’ve been committed to developing and promoting the most cost-effective solutions. Our solutions help reduce unnecessary expenses and increase capabilities without a massive price tag.


We’re stable.
Founded in 1998, we’ve grown steadily through the dot-com burst, 9/11 and the credit crisis. Our staff has years of experience working together with turnover far below the industry average. With Highland, your team will be with you for the long haul.


We deliver.
Our client retention rate is over 99% with many relationships lasting over 10 years. Our clients praise the quality of our work and, just as important, the quality of our people.

Highland Solutions | Smart Solutions

Our Values

  1. Innovation - We stay apprised of the latest technologies as well as proven approaches in order to provide the best possible service.
  2. Integrity - We keep our word and deliver on our promises.
  3. Advocacy – We engage with our clients to determine what is best for them, not just what is best for us.
  4. Accountability – We hold ourselves to the highest standard and expect others to do the same.
  5. Respect - We treat our co-workers, clients and vendors with the utmost respect.

Our Team

Brian Sutherland, President

When Brian founded Highland Solutions in 1998, he set out to do what few IT companies had (and few do today): to make enterprise quality IT solutions understandable, accessible and affordable. Today, he leads the Highland team with those same objectives in mind.

 

Brian previously served as a quality assurance engineer for Raytheon Co., business development staff engineer for Impell Corporation, section manager and principal for Gensys Corporation, manager and principal of United Energy Services Corp., and vice president and principal of Decision Design Corp. Brian has a bachelor’s degree in engineering from Cal Poly.


Michael Lane, Director of Business Solutions

An IT systems architecture specialist, Michael provides leadership to Highland’s development team and is responsible for planning, developing and deploying advanced, high-performance business automation solutions. He has over 25 years of experience providing professional consulting and systems development and integration to a variety of industries.

 

Before joining Highland, Michael served as senior project engineer for Sargent & Lundy Engineers and Fluor-Danial, Inc., senior engineer for United Energy Services Corporation, vice president and principal of Decision Design Corporation, and systems architect for Daugherty Systems. Michael holds a bachelor’s degree in mechanical engineering from Purdue University.


Mark Snyder, Director of Technology Solutions

With over 22 years of IT consulting and engineering experience in small, mid-size, and Fortune 500 companies, Mark provides leadership to Highland’s technical support team and oversees strategic technology consulting, advanced enterprise IT deployments and forensic investigations.

 

Before coming to Highland, Mark served as a vice president for JPMorgan CHASE, a project manager for JPMorgan CHASE, and a corporate LAN administrator for AAA Chicago Motor Club. He holds a bachelor’s degree in computer science from Spring Arbor University and a master’s degree in computer science from DePaul University and is certified in MCSE 2003, RHCE, MCNE, A+, Network+.


Jon Berbaum, Client Engagement Manager

With over 10 years of operations and management skills in diverse settings, Jon uniquely blends deft interpersonal skills and process management. He is responsible for creating high-quality, trust-based relationships between Highland’s team and its clients and serves as a client advocate.

 

Jon holds a bachelor’s degree from Wheaton College (Illinois) and a master’s degree from Northern Baptist Theological Seminary.

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