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Solution Spotlight | Highland customizes Sugar CRM to empower manufacturers with real-time data for real world decision-makers

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WOW!Highland manufacturing clients can keep up with users on the go, empowering people, optimizing fulfillment while generating future leads to grow business.
What.Highland fully customized a Sugar CRM solution for new audiences and end-users in manufacturing while responding to budding business segments impacting the company.
Why?Manufacturing clients have dealt with rapid changing business segments. How will they handle both the large and the small orders while maintaining a competitive edge?

Upcoming Event | Highland to sponsor SugarCRM and IBM “Get Social” Event

October 9th, 2011

On October 27th, Join Highland Solutions, IBM, SugarCRM and your peers for a half-day of exciting and insightful information on Social Business and Social CRM. The way customers communicate is changing. They’re using social media to share data about themselves, and they’re looking for conversations about the things that are important to them. The rapid…Read More


SugarCRM, IBM and Highland Solutions to sponsor the Chicago Vistage All City Event

October 8th, 2011

Please join us on November 10th at the Chicago Vistage All City Event to find out how the power of CRM combined with IBM solutions can enable your business for growth. The event takes place from 10:45am-6pm and will be held at the Lincolnshire Marriott Resort. Highland Solutions will be joined by SugarCRM and IBM…Read More


Highlighted Blog | Five Steps to Create Your Sales Funnel

July 8th, 2011

Creating a sales funnel online is hard work.  It takes consistency and a whole lot of patience. Make no mistake about it, whether you’re in sales or marketing, the ultimate objective is to increase revenue and creating a sales funnel is the way to do just that. What is a sales funnel, you ask? A “sales…Read More


Dallas-Fort Worth SugarCRM User Group Inaugural Meetup

July 8th, 2011

DALLAS-FORT WORTH –  Do you want to connect with other SugarCRM users and leaders in the Dallas-Fort Worth area?  Need an informal setting to increase your knowledge about SugarCRM? The Dallas-Fort Worth SugarCRM User Group offers presentations every third month on some of the most valuable topics around SugarCRM, plus time to connect and dialogue…Read More


Upcoming Event | SugarCRM & Hubspot – Accelerate Your Business By Linking Marketing & Sales.

July 8th, 2011

CHICAGO – Highland Solutions in partnership with T Shape Solutions will present a webinar demonstrating an automated, closed-loop sales and marketing system utilizing SugarCRM and Hubspot. The presentation, entitled “Accelerate Your Business By Linking Marketing & Sales”, will take place on July 28 at 1:00 pm CST. Scott Taback of T Shape Solutions and Jon…Read More


IBM’s CastIron Webinar – The Value of Connecting Outside Data Sources to SugarCRM

May 24th, 2011

Do you have a full view of your customers? A CRM typically contains all sales, marketing and support information. However, a truly customer-centric view to empower sales and support requires order, quote, inventory, warranty data and more. The primary barrier to making this data accessible in a CRM is the cost and complexity of system…Read More


Highland Solutions and SugarCRM Partner to Advance Manufacturing and Supply Chain CRM Solutions

May 17th, 2011

CHICAGO, Ill. — Highland Solutions, a leading provider of CRM solutions to manufacturers and supply chain companies, today announced a new manufacturing-focused partnership with SugarCRM, the world’s fastest growing customer relationship management (CRM) company. Highland Solutions and SugarCRM have collaborated to release MFGCRM.com, a web resource for manufacturers and supply chain companies interested in exploring CRM-based…Read More


Upcoming Event | Highland Solutions to Host a Chicago SugarCRM Users Group

May 17th, 2011

As a leading partner with SugarCRM, Highland Solutions is hosting a user group for Chicago area SugarCRM users. The group includes Sugar administrators, users, developers and decision makers that meet to discuss how to better use SugarCRM in their companies. The User Group is a time for all to learn, ask questions, and increase practical…Read More


Myth #5: Sales Just Happen

May 2nd, 2011

Scott Taback, Highland Solutions VP of Business Development, recently interviewed Olaf Kowalik, VP of Product Development at Waggener Edstrom about his CRM experiences and advice he would give others who are either looking to adopt a CRM or those who struggle with it. Waggener Edstrom is a PR and Communications services firm with locations worldwide….Read More


Myth #4: The Golden Rule of Sales Debunked!

April 4th, 2011

We all know the golden rule of sales–the customer is always right! Heck, I’ve even had customers remind me of that and perhaps you have too. It’s a nice theory. Unfortunately, this ends up rewarding the over-demanding, abrasive, and often highly destructive customers over the collaborative, friendly, good customers. If you think about this, you…Read More


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