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With experienced foresight and a proactive approach, a little IT can take your business a long way.
Outsourced IT maintenance is often rewarded (i.e. paid) when things break. Instead, companies should align those maintaining IT with their business goals by rewarding regular, preventative care and planning, thereby promoting dependable technology with no surprises.

 

» HS Client Case Study

Every successful company depends on resilient, reliable and responsive IT systems and staff. The strategic application of technology to productivity, security and business planning can provide a robust infrastructure without large investments.

  1. Preventative care to ensure consistent, optimal performance.
  2. Critical infrastructure monitoring to avoid downtime and properly allocate resources.
  3. Responsive, personal helpdesk support for administrators and end users.
  4. Comprehensive security to protect systems and users from threats within and without.
  5. Cloud based solutions for highly available, highly accessible systems.
  6. Strategic disaster planning to keep your business operating in any contingency.

 

BOTTOMLINE:

Tap underutilized IT assets while increasing IT performance.
Minimize downtime and increase productivity.

Highland Solutions | Smart Solutions

Highland Solutions transformed Robinson & Maites’ IT infrastructure from a cost center to a competitive advantage.

Robinson & Maites is a Chicago agency that combines marketing consulting and creative program development for clients such as Verizon, Discover Card, Deloitte and FedEx.

Robinson & Maites asked Highland Solutions to perform an assessment of its IT infrastructure. Highland drew up a solution that would streamline existing IT architecture, reduce the need for high-level support, and increase the value of IT to the business, all while reducing costs.

The impact was immediate and measurable:

  1. The agency’s existing server infrastructure was reduced by two-thirds.
  2. Incidents requiring technical support reduced from daily to once or twice a month.
  3. The office network was optimized and data management improved.
  4. Web-based productivity tools were introduced to simplify network requirements.
  5. Highland’s helpdesk and remote-management reduced the need for on-site support.

With a reliable, well-maintained IT architecture, the Robinson & Maites can maintain its focus on value-added, client-focused activities.

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