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Innovative solutions free up resources to add real business value.

Understanding the total cost of your business processes in infrastructure, human resources and lost opportunity can expose potential high impact areas for automation. The technology required is a single piece of a larger culture shift required to extend modernized best practices throughout the organization.

» HS Client Case Study

Removing time intensive, redundant processes increases profit margin, competitive advantage, and employee retention. Carefully applied business process automation can reduce overhead, create new revenue streams, increase customer satisfaction, and refocus valuable employees.

  1. E-Commerce solutions to increase revenue and limit overhead.
  2. Automate business processes to create single points of entry and eliminate redundancy.
  3. Extend inventory data, product catalogs and fulfillment processes up or down your supply chain.
  4. Customer management tools to empower and automate sales and support.
  5. Web and mobile applications to provide back end processes and data to field staff.
  6. Integrated systems to increase productivity and business intelligence.


BOTTOMLINE:

Maximize efficiencies and limit cost in operations, production, vendors and supply chains.
Increase value by removing redundant processes.

Highland Solutions | Smart Solutions

Highland revolutionized Hilco’s workflow with a custom web application that eliminated redundancy and maximized employee efficiency.

Hilco Appraisal Service, LLC provides valuations of large machinery and other industrial capital.

 

Hilco Appraisal Service sends consultants around the world to perform valuations for their customers. Though a leader in their field, Hilco identified the lack of supporting technology as a major barrier to continued growth.

 

On-site consultants recorded valuations by hand, which were then typed and formatted by office staff, and finally reviewed and cross-checked against similar valuations by the consultants. This workflow was redundant and laborious.

 

Highland conducted a thorough business process analysis with key Hilco staff, and then designed and developed an online system that allow consultants to input valuation data directly from the field, including images and notes. Consultants can quickly check their valuations against comparable items in the system. Valuation data is automatically formatted into a PDF report that can be immediately delivered to the client.

 

Highland’s web-based solution drastically reduced the overall time required to complete a valuation report, increased the productivity of valuation consultants, and eliminated a time-intensive process for support staff.

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