IBM SmartCloud Enterprise offers the quality, reliability, and security gained from IBM’s years of managing and operating data centers for enterprises and public institutions around the world. Whether you’re looking for a quick application development and testing environment or are planning a long-term enterprise deployment, IBM and Highland Solutions have the skills and experience to deliver the shared infrastructure to meet your requirements.

SmartCloud: Integrated solutions to provide your business new value

SugarCRM

SugarCRM’s flexible design, intuitive interface, and open architecture provides more value to the enterprise: more sales leads, more customers, more effective marketing, and better customer support.  As a SugarCRM and IBM Partner, Highland Solutions can help your company deploy SugarCRM in the SmartCloud while integrating your  CRM environment with other third party, cloud based applications including valuable IBM offerings such as LotusLive, Cognos and Websphere CastIron, Cloud Integration. Leveraging third party solutions integrated with your CRM will provide your company with the necessary tools and options that provide:

• Better customer insights and business intelligence
• Collaboration among your company, internally and with your customers
• A more complete view of your customers and partners through integration of enterprise data from your ERP, Supply Chain or your financial systems.

Collaboration made easy

The IBM® LotusLive™ family of cloud-based offerings makes working together simpler and easier. You can meet online, share files, chat, manage projects and network with colleagues and clients—anywhere, anytime.  Let Highland Solutions show you how your business can become more social by providing your employees, your partners and your customers the power of collaboration by integrating SugarCRM and LotusLive.

Data Sheet: SugarCRM and LotusLive

Integrate your outside data sources with SugarCRM

IBM® Cast Iron Integration Solution enables you to rapidly connect your software-as-a-service, cloud and on-premise applications. It provides you with integrated cloud application solutions and pre-built templates from leading providers, including SugarCRM. A CRM typically contains all sales, marketing and support information. However, a truly customer-centric view to empower sales and support requires order, quote, inventory, warranty data and more. The primary barrier to making this data accessible in a CRM is the cost and complexity of system integrations. IBM’s CastIron’s pre-built integration with SugarCRM makes it an ideal integration solution for SugarCRM customers.

Video: Using CastIron to integrate SugarCRM and Oracle Financials

Drive more informed decisions and better results

IBM® Cognos Business Intelligence gives your organization the ability to combine your SugarCRM data—along with all the other data housed in your ERP, databases, HR systems, and more—into one true picture of performance.

Cognos provides an easy way to handle reporting, analysis, dashboards, scorecarding, planning, budgeting, forecasting, and business event management across all your company’s data sources. Let us show you how you can drive better results through your CRM Solution.

Is your Business Ready For The Cloud?

Sign up here to download the White Paper “Cloud Computing in the Midmarket: Assessing the Options” that will provide you the necessary insights to determining if your company is ready for the cloud.