Skip to content

Experiences That Matter: Episode 1. Creating Customer Experiences That Matter (with Megan Burns)

Our first official episode!

The Experiences That Matter Podcast logo with organic shapes in Highland's brand colors moving in the corners of the screen

Experiences That Matter is a Podcast from Highland that focuses on extraordinary people and their efforts to intentionally design experiences that contribute to human flourishing and make the world a better place.

Our first official episode! Today we are joined by Megan Burns, Founder and CEO of Experience Enterprises, about making big companies “less annoying,” customer anxiety, and creating empathetic customer service organizations.

Listen Now: Creating Customer Experiences that Matter (with Megan Burns)

Follow this week’s guest

Megan is on Twitter @MeganBurnsCX

Highland's 'Hi' logo with Hi in the center, surrounded by rounded text reading

Highland is a digital experience agency with a fierce commitment to keeping people at the center of our work.

Connect with us:
Website
LinkedIn
Twitter

Have a great idea for a season two episode? We’d love to hear from you!

You might also like