Train your team or land your dream job
We created Highland Academy to teach busy practitioners the skills they need to become customer-focused innovation leaders.
Whether you're training a new innovation team or transitioning to a new role in digital or CX, Highland empowers you with the knowledge you need to succeed.
Register by June 5, 2020 to join our next cohort!
They’re genuine. I’ve worked with many consultants where that isn’t the case. They’re experts in their field, and the entire team is professional.Bipin Jayaraj
Chief Information Officer, Make-A-Wish America
We actually tell you what to do
We've been frustrated by digital innovation resources that claim to teach you new skills but stay at a theoretical level.
That's why our expert-led online courses are matched with downloadable resources that help you put theory into practice.See our course offerings
Highland's training is invaluable. They made sure our team had the skills we needed to lead design sprints and innovation projects on our own.Scott Stern
Director of Innovation & Insights, American Marketing Association
Our course offerings (for now)
We're starting with one course, but more are coming. Join our mailing list to stay in the loop.Sign up
Meet the instructors
We're taking our customer research and digital strategy work and turning it inside out, sharing the templates and tools we use on our own projects so CX practitioners can work with confidence and clarity.David Whited
Director, CX Practice, Highland Solutions