SugarCRM

Improve your business's customer experience with cloud-based software that enables your marketing, sales, and services teams to collaborate.

SugarCRM

Improve your business's customer experience with cloud-based software that enables your marketing, sales, and services teams to collaborate.

Benefits

Make customer experience management easier

Flexibility

Instead of being forced into a standard solution with all the common limitations, you get a platform built around your needs and workflows.

Save time

SugarCRM works for you (not the other way around), converting manual work into automated processes, routing, and alerts.

Automation

Streamline data collection , automate complex business processes, and receive real-time prompts for efficient task management.

No Blind Spots

Make more data driven decisions to drive more conversions and deliver a superior customer experience.
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SugarCRM
?

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Approach

How we customize

SugarCRM

for your needs

Business Process Mapping

Our team reviews your needs, goals, and challenges you’re looking to solve to ensure we make SugarCRM work for your unique business context.

Design & Configuration

We ensure that SugarCRM adds more value across your teams by designing, custom-configuring, and implementing all you need to efficiently engage with customers and prospects in order to build more meaningful relationships.

Integration Development

Integrate SugarCRM with other applications to eliminate silos and develop a single source of truth to gain visibility, drive efficient operations, and generate more sales.

Data Migration & Reporting

Our team migrates legacy systems to SugarCRM and modify how data is stored to launch new user-friendly dashboards that help you keep tabs on performance.

User Training & Onboarding

Our team delivers tailored training and onboarding programs to accelerate the adoption and use of your new SugarCRM solution.

Support & Enhancements

Ongoing support whenever you need help with maintenance, upgrades, configuration enhancements, and technological requirements.

SugarCRM Solution Partner

As a SugarCRM Solution Partner, we have met the certification requirements set by SugarCRM and have expertise in implementations, customizations, and integrations. Our team is experienced in leading digital transformation projects and we are experts in marketing, sales, and service automation. With our help, you’ll be able to better leverage SugarCRM and increase your ROI.

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Services

How we accelerate your organization to the next level

Analysis & Strategy

Collaborate with stakeholders to assess, identify, and define top priorities and goals, and strategize a framework that promises success.

Process Management / Mapping

Map your workflows, data hierarchy, and integrations from start to finish to establish standardized processes that will maximize operational efficiency.

Design, Configuration & Development

Design a system with functional and technical requirements to deliver a custom configured integrated environment that meets your desired state.

Onboarding & Training

Jumpstart employee adoption and use of your newly configured platform.

Platform Support

Ongoing support any time you need help with maintenance, upgrades, configuration enhancements and integration requirements.

"What sets Inovus apart from competitors is that they’re more interested in what’s important to me. They’re interested in me as a business rather than me as a customer, which makes all the difference."
Jeff Dordick
VP of Sales
,
Barron Designs

High-impact services to help your business

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