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Services navigation Four shapes aligned at their vertical centers along a horizontal line. Each shape represents one of Highland's core services. From left to right: a circle represents research; a square represents design; a square rotated 45 degrees (like a "diamond") represents build; and a larger square rotated 45 degrees (like a "diamond") represents scale.

Scale

Expand Your Services

Creating is just the start. Growth takes planning, a focus on data, and the right sales and marketing technology. That’s why our talented team of solution architects are trained in tools like SugarCRM, OutSystems, and Creatio.

Let our team identify and implement the right digital tools to help your business grow.

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SugarCRM

Empower your marketing, sales, and services teams to collaborate across the entire customer lifecycle for more meaningful, memorable experiences.

Creatio

Automate any business idea in minutes and operate as efficiently as possible using Creatio’s suite of tools including low-code, process automation, and CRM platforms.

OutSystems

Build and deploy a full range of applications—from consumer apps to critical business systems—faster than you ever thought possible.

How We Help

Learn more about how we partner with our clients to help them identify and embrace technology solutions that help their businesses thrive.

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Customer Experience Mapping

We bridge the gap between your organization and your customers by helping you design and implement unique, meaningful experiences. Everything we do for your company starts with people-first, customer-centric thinking.

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Service Design & Process Mapping

Highland specializes in helping teams map their processes and unite them through a coherent, powerful technology solution.

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Platform Selection

We can work with you to understand the strengths and weaknesses of existing business systems. We’ll then recommend modifications to align the technology with your sales, marketing, and line of business offerings.

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Customization & Integration

Our team of certified developers will configure your technology solutions to fit your needs, and our talented project managers will be there to support you every step of the way.

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Training

Highland specializes in preparing and leading hands-on trainings that help your team recognize the benefits and simplicity of their new software solution. We also provide ongoing support to help your team solve problems as they gain confidence using their new business technology.

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Product Marketing

New digital products and experiences grow by focusing on the right metrics. We create and track a set of metrics specific to digital growth, from early acquisition through retention and referral, and then make changes in marketing efforts and on-product behavior to improve performance.

Our Work

See our recent work in scaling products and businesses.

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Helping professionals land their dream jobs

Read the case study →

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Disrupting an old school industry with new digital solutions

Read the case study →

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Putting a dent in the student debt crisis

Read the case study →

What We're Thinking About

Read our thinking on CRM, low-code, and product marketing.

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How a SugarCRM Implementation Can Lead to Organizational Transformation

Moving Beyond Tactics and Into Strategic Business Solutions

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Patty Leeper
Custom Fabrication displays with running shoes from a customer who needed a custom fab CRM

Looking for the Best CRM for Your Custom Fabrication Company?

Here are 4 questions for sales leaders to consider

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John Chlopek
Highland Senior Developer Jorge Carillo works on an OutSystems mobile application, sitting in front of two monitors and a laptop in the Highland Chicago office

OutSystems Tricks & Tips for Complex UI Integrations

How to Get OutSystems to Do (Just About) Anything You Want

Headshot of Jordan Welch

Jordan Welch