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Examples of our work in customer journey mapping, JTBD research, and more.

Using Patient Journey Mapping to Design In-Person Experience and New Medical App

We worked with Children’s Wisconsin to define a new digital health experience for their patients: an integrated healthcare app for general and emergency care.

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Leveraging Consumer Research to Innovate Mobile Health App

We leveraged consumer research, UX/UI design, and design sprints to help Treatment create a “stickier” mobile app experience.

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Bridging Gaps to Better Enable Student Success

Using student engagement research, we helped College of Lake County understand staff and student motivations to transform digital student engagement strategies.

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Archer mobile alerts overlaid with green and blue stripes and two concentric circles.

Helping professionals land their dream jobs

We helped Archer create a mobile app to digitize and scale their career advisory services.

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Thrivent mobile view with a photo of graduates at the front. White icons overlayed: a clock, dollar sign, degree

Putting a dent in the student debt crisis

We worked with Thrivent Financial to develop a digital platform to help high school and college students achieve their dreams without debt.

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Empress choice mobile view on a tablet, showing the purple dashboard and a woman smiling.

Disrupting an old school industry with new digital solutions

We developed a cutting edge technology platform for Creative Group, disrupting the incentives industry and giving them a unique competitive advantage.

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Make-A-Wish mobile view, with the team tab selected. The Wish-Child is at the center, a young girl named Addison, with her family above her and the Wish team below. The image is flanked by yellow stars and dots.

Bringing hope to critically ill kids and their families

We created a digital strategy to help Make-A-Wish improve the wish kid journey and empower local staff members.

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Fulfill mobile view of spendable accounts, with a Fulfill spendable debit card in the background, flanked with confetti

Developing a no-nonsense banking app

Fulfill wanted to create an easy-to-use banking app that would help Gen Z users build a lifetime of smart financial habits.

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