What we've been writing

Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.

Tag: Build

6 min read

Validating Let's Encrypt Certs

Solutions to Common Issues

Jon Berbaum

Jon Berbaum
President

6 min read

Brad Zasada

Brad Zasada
Senior Application Developer

3 min read

Why "Agile Doesn't Work" is a Poor Excuse

Running a Successful Agile Project Isn’t About Managing Teams, It’s About Enabling Them

Brad Zasada

Brad Zasada
Senior Application Developer

A goat closing its eyes and bleating.

3 min read

One Thing at a Time

Maintaining Balance by Limiting Work-In-Progress

Curtis Blackwell

Curtis Blackwell
Manager, Digital Product Delivery

Charissa Morgan networking at the Highland office, with a poster listing the CX Mapping Building Blocks in the background.

5 min read

The Flooding Smile

How I Got Comfortable Bringing my Whole Self to Work Again

Jon Berbaum

Jon Berbaum
President

Highland Senior Developer Jorge Carillo works on an OutSystems mobile application, sitting in front of two monitors and a laptop in the Highland Chicago office

6 min read

OutSystems Tricks & Tips for Complex UI Integrations

How to Get OutSystems to Do (Just About) Anything You Want

Jon Berbaum

Jon Berbaum
President

Illustrated map of Kings Island, showing  rides and shops.

5 min read

A Map of Maps

Mapping Context & Complexity — Part 1 of 3

Jeff Blanchard

Jeff Blanchard
Director, Product Design

8 min read

Jon Berbaum

Jon Berbaum
President

Highlanders working in the Chicago office, in an open room with a white board, highlighters, and stickies.

3 min read

Tips for Surviving a Career Transition

How I Pivoted from a Nonprofit Job to a Career in UX Design

Jon Berbaum

Jon Berbaum
President

From 'very general' to 'very specific': Settings, Tools, Generic, Elements, Objects, Components, Utilities.

7 min read

A Primer to Well-Structured CSS

CSS is a flexible language, but the same flexibility that makes CSS easy to learn also allows us to use it in ways that are unstructured.

Jon Berbaum

Jon Berbaum
President