Product Owner Analucia Martinez participating in a Highland design exercise.

A digital experience agency in Chicago

Understand your customers. Take smart risks.

People first

Since 1999, our team of designers, developers, and strategists have helped hundreds of organizations just like yours solve their biggest digital problems and fuel organizational growth.

Meet Our Team

Get unstuck from the status quo.

Sign up to get Highland's bi-weekly email with insights and inspiration related to digital innovation and CX.

Featured work

The journey map that Make-A-Wish made with Highland shows the journey that many of the children in their program experience.

Designing experiences that deliver hope and strength

Make-A-Wish Illinois wanted to create a bigger impact for wish kids - but the 35-year-old organization felt stuck. That’s why they partnered with Highland to create a customer journey map that’s helping the organization take their mission to the next level.

Read the Case Study
A tablet view of the Thrivent Student Resources website, which was designed and built by Highland.

Designing a product to put a dent in the student debt crisis

Thrivent Financial created a new product to help students plan, prepare, and pay for college. They needed a fresh website that could reflect this new business identity and provide critical digital resources to students, college graduates, and their families.

Read the Case Study
Highland's CRM practice is dedicated to helping our client's solve their problems, including responsive experiences like this one.

Building a CRM for a global company

Manufacturing giant Materion needed help building a new CRM and rolling it out to their team across the globe. We worked together to create a custom SugarCRM implementation that helped unite their distributed sales team and streamline their efforts.

Read the Case Study
Highland's team includes Outsystems certified developers, all tied in closely to the Outsystems core community.

Powering innovation through low-code development

Highland Solutions is one of the oldest US-based OutSystems partners, and the only partner with an available US-based OutSystems MVP. Looking to take your low-code development team to the next level? Learn more about our work.

Learn More

Recent clients

Alto-Shaam
American Marketing Association logo.
City of Chicago
Creative Group logo.
Dow Chemical logo.
Make-A-Wish logo.
Materion logo.
The Morton Arboretum logo.
Refugee One
Thrivent Financial logo, with the tagline

Further reading

A snapshot of Highland's gratitude wall.

The Highland Journal

Advice at the center of technology, innovation, and customer experience.

Read On
Highland clients participating heavily in exercises to understand their own customers.

Getting Started with Journey Mapping

A comprehensive primer to creating your first journey map in just four weeks.

Download the guide