Position your company to thrive in a customer-centric, digital world.
Gain Clarity
Discover your true competitive advantage through real customer insights.
Innovate with Confidence
Leverage outside CX and digital expertise to help you nagivate moments of big change.
Fuel Growth
Design and build technology that transforms your organization's future.
People first
Since 1999, our team of designers, developers, and strategists have helped hundreds of organizations just like yours solve their biggest digital problems and fuel organizational growth.
Meet Our TeamFeatured work
Mapping the experiences of families in the ER
Any time a child has an injury or illness serious enough to warrant a trip to the hospital, the experience is an emotional and psychological journey rife with opportunities for anxiety and confusion. Children's Hospital of Wisconsin wanted to understand how to make the hospital experience better for sick kids and their loved ones.
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Designing a product to put a dent in the student debt crisis
Thrivent Financial created a new product to help students plan, prepare, and pay for college. They needed a fresh website that could reflect this new business identity and provide critical digital resources to students, college graduates, and their families.
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Building a CRM for a global company
Manufacturing giant Materion needed help building a new CRM and rolling it out to their team across the globe. We worked together to create a custom SugarCRM implementation that helped unite their distributed sales team and streamline their efforts.
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Powering innovation through low-code development
Highland Solutions is one of the oldest US-based OutSystems partners, and the only partner with an available US-based OutSystems MVP. Looking to take your low-code development team to the next level? Learn more about our work.
Learn MoreRecent clients
Further reading
The Highland Journal
Advice at the center of technology, innovation, and customer experience.
Getting Started with Journey Mapping
A comprehensive primer to creating your first journey map in just four weeks.
