Understand your customers. Build better technology.

We research, design, and build digital products and experiences for customer-centric companies and mission-driven organizations.

Position your company to thrive in a customer-centric, digital world.

Gain Clarity

Discover your true competitive advantage through real customer insights.

Innovate with Confidence

Leverage outside CX and digital expertise to help you nagivate moments of big change.

Fuel Growth

Design and build technology that transforms your organization's future.

People first

Since 1999, our team of designers, developers, and strategists have helped hundreds of organizations just like yours solve their biggest digital problems and fuel organizational growth.

Meet Our Team

Featured work

Mapping the experiences of families in the ER

Any time a child has an injury or illness serious enough to warrant a trip to the hospital, the experience is an emotional and psychological journey rife with opportunities for anxiety and confusion. Children's Hospital of Wisconsin wanted to understand how to make the hospital experience better for sick kids and their loved ones.

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A tablet view of the Thrivent Student Resources website, which was designed and built by Highland.

Designing a product to put a dent in the student debt crisis

Thrivent Financial created a new product to help students plan, prepare, and pay for college. They needed a fresh website that could reflect this new business identity and provide critical digital resources to students, college graduates, and their families.

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Highland's CRM practice is dedicated to helping our client's solve their problems, including responsive experiences like this one.

Building a CRM for a global company

Manufacturing giant Materion needed help building a new CRM and rolling it out to their team across the globe. We worked together to create a custom SugarCRM implementation that helped unite their distributed sales team and streamline their efforts.

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Highland's team includes Outsystems certified developers, all tied in closely to the Outsystems core community.

Powering innovation through low-code development

Highland Solutions is one of the oldest US-based OutSystems partners, and the only partner with an available US-based OutSystems MVP. Looking to take your low-code development team to the next level? Learn more about our work.

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Recent clients

Alto-Shaam
American Marketing Association logo.
City of Chicago
Creative Group logo.
Dow Chemical logo.
Make-A-Wish logo.
Materion logo.
The Morton Arboretum logo.
Refugee One
Thrivent Financial logo, with the tagline

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Further reading

A snapshot of Highland's gratitude wall.

The Highland Journal

Advice at the center of technology, innovation, and customer experience.

Read On
Highland clients participating heavily in exercises to understand their own customers.

Getting Started with Journey Mapping

A comprehensive primer to creating your first journey map in just four weeks.

Download the guide