Hi, We're Highland!

We partner with organizations to create, design, scale, and custom-configure digital experiences—with an aim to promote human flourishing across the business landscape.

Understand your customers & users.

Build human-centered digital products & experiences.

Digital Innovation

We’re an all-in-one digital innovation partner. We work with mission-driven organizations from insights to in-market, ensuring along the way that we keep humans at the center of our research, design, and build practices.

Digital Innovation

Transform how you conduct business.

Custom-configure your software platforms.

Business Solutions

We implement Creatio, monday.com, or SugarCRM for our clients. We help streamline workflows, integrate processes and tools, and enable data-driven reporting that empowers strategic, informed actions.

Business Solutions

Why Highland?

We help organizations create, design, scale, and custom-configure digital products, experiences, and businesses that help other people flourish. We believe that what we create should make it better to be alive: for us, our clients, and the people they serve.

22+

years of experience

We’ve been around for a while

Since 1999, we’ve gained some valuable lessons on what works, how to fail well, and when to get out of the way.

4.9

Clutch star rating

We’re thoughtful and we genuinely care

We bring our whole selves to work—clients notice the authenticity with which we deliver impact that matters.

300+

digital products launched

We get things over the line

We structure our work and teams for meaningful collaboration across disciplines and practice areas, building efficiencies that ultimately get stuff done.

90%

repeat business

We cultivate long-term client relationships

For us, clients are more than just project sponsors, and are instead true partners and team members. Oftentimes, one-off projects turn into long-term relationships.

"Their work was very well-received. A number of doctors commented that the research helped them validate what they had thought, but were never able to put down."

- Christopher Neuharth, VP of Experience and Digital Innovation at Children's Wisconsin

"I’ve dealt with different implementers and programs over the years. What sets Highland Solutions apart from competitors is that they’re more interested in what’s important for me. They’re interested in me as a business rather than me as a customer, which makes all the difference. They have helped develop a lot of things that are particular to us."

– VP of Sales at Barron Designs

"They challenged us in new ways. They helped us think better & shape the product, instead of just doing the design and development that they were hired to do."

- Todd Sipe, CEO at Thrivent Financial Credit Union

"Highland delivered a CRM that currently manages 20,000 contacts and 6,000 accounts. The deliverable streamlined global sales efforts. Communicative and organized, they're a reliable partner and meshed smoothly with our company culture."

- Marketing & Communications Leader at Packaging Company

Our recent work

Explore our case studies to see how we helped our clients reach tangible business benefits and impactful customer experiences

Barron Designs SugarCRM Consulting & Implementation for Building Material Manufacturer
Sugar CRM
Children's Wisconsin Hospital Using journey-based research to reduce ER visits & improve the experience of children & families
Research

Design
MTS Automating Complex Workflows to Optimize Tax Consulting Data Processes with Creatio
Creatio
Treatment Defining a new AI-driven app concept for the health and wellness space
Research

Design

View all Digital Innovation work

View all Business Solutions work

About Highland

Since 1999, our team of researchers, strategists, designers, developers, business consultants, and implementers has helped organizations launch and implement hundreds of digital products—turning their biggest uncertainties into opportunities for growth.

We want to do good work:

We want to do work that aligns with the way the world ought to be. We want to participate in a vision of a world–and an economy–that seeks the flourishing of people as a central goal.

More about Highland

So here is our mission:

Our mission is to impact people’s lives through improved health, connection, resources, and purpose—what we call human flourishing. We will deeply understand people in context, and then create, design, scale, and custom-configure digital products, experiences, and businesses that help others flourish.