An online learning experience
Learn alongside other professionals from a diverse set of organizations. Each cohort is capped at 12 participants to maintain a personalized learning environment.
- Format: Online cohort course
- Start Date: June 9, 2020
- Duration: 5 weeks
- Time Commitment: 3 hours per week
- Cohort meets on Tuesdays from 10:30 AM to noon CT
- Plan to spend about 90 minutes applying lessons to your business context outside of session
- Price: $800 per participant
With 2 instructors for each session, you will receive personalized feedback and guidance. Our cohort course is hands-on and practical, guided by our expert practitioners with years of experience in the field.
Register by June 5, 2020 to join our next cohort!Enroll
We're taking our customer research and digital strategy work and turning it inside out, sharing the templates and tools we use on our own projects so CX practitioners and leaders can work with confidence and clarity.David Whited
Director, CX Practice, Highland Solutions
Meet the Instructors
Get in touch with David, Highland's Director of CX and the lead instructor of Highland Academy. He'd be happy to tell you more about this course.
Director, CX Practice