Apr 7, 2021 2 min read

Highland Named Elite Partner by SugarCRM

This status represents the highest tier in the SugarCRM partner program

  • Culture
John Chlopek

John Chlopek
Principal, Business Solutions Practice

Our SaaS Solution practice specializes in designing and leveraging standard software to help internal teams thrive and meet their customers’ evolving needs. We work with three partners that deliver best-in-class Software as a Service (SaaS) offerings: SugarCRM, monday.com, and Creatio.

Earlier this year, SugarCRM awarded Highland with Elite Status, the highest level of partner status given only to the most experienced consultants. This honor identifies Highland as a leading industry partner that offers unparalleled expertise in leveraging Sugar solutions to build extraordinary customer relationships. We feel this achievement stems from our 10+ years of experience in delivering the highest value of the SugarCRM platform (including SugarCRM connectors, platform integration tools, and plug-ins) and, most importantly, is a meaningful and direct reflection of our passion when working with our clients. 

From functionality to workflows, we work on a number of multi-tenant SaaS software business applications and CRM integration platforms. In each of these, we listen and focus on ensuring any investment in SugarCRM successfully leads to clients’ business growth—whether it's to automate business processes, increase marketing automation and ecommerce connections, or take the company's overall customer relationship management to the next level.

Once we engaged with Highland, I felt completely confident in choosing Sugar. They made everything so user-friendly. It can be difficult to roll out something like this to a whole team, but they made it a lot less stressful than it could have been.

This passion extends through all our partner SaaS consulting engagements and tailored CRM solutions. Our clients and their projects are never seen through a short-term lens. We believe in meeting project goals while fostering a mutual trust that nurtures long-term business relationships. It’s about providing essential professional resources to align with client needs and objectives, while also maintaining a laser focus on customer experience and service. 

Interested to learn more about our CRM system consulting services? Perhaps we can help you on your journey. From customer support and customer data management to sales automation to Sugar integration, find out how Highland can help your sales teams streamline processes with your consumers. Contact us online to tell us more about you, your business, and your needs.