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Hi, we're Highland Abbreviated Highland brand mark ("Hi") followed by the words "We're Highland" in a grid of dots

A quick introduction

Ana standing at a whiteboard with JTBD stickies smiling, with a peach gradiant

Since 1999

21 years in the making.

Our story

Research, design, & build

We can work on early product concepts all the way to implementing a realized idea.

Our services

Ploymers on a trip, Chlopek, Mankowski, and Pachella

From all walks of life

We're committed to being a workplace where people can bring their whole selves and working towards a more just and equitable world.

Diversity & Inclusion


People first

What we make and how we work should make it a little bit better to be alive: for us, our clients, and their customers.

Give a damn

Our client's goals are our goals. We share the passion for the work you do and the impact it can have. We do work we can be proud of: quality is non-negotiable.

Be curious

The big picture is everyone's responsibility. There is always more to learn, and we are generous in sharing what we know.

Be transparent

We're accountable to our clients and to each other, and respond to problems with solutions, not blame. Vulnerability, while risky, leads to trust and understanding.

The iconic Chicago bean with blurred people (exposure effect) standing around.
Highland brand mark "H"

Distinctly Midwestern

We’re proudly Chicagoan and believe in work that hits close to home. We honor our big shoulders and Midwestern roots by staying humble, working hard, and saying hi to our neighbors. The way we work and the results we produce come not just from our process but out of who we are.

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125 South Clark St., Suite 670 Chicago, IL 60603

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“They’re genuine. I’ve worked with many consultants where that isn’t the case. They know what their strengths are and cater to that, rather than trying to be everything to everyone. They’re experts in their field.”
Bipin Jayaraj
Chief Information Officer, Make-A-Wish America

Meet the Highlanders

We're researchers, designers, strategists, and makers

Our team People icon