Industry-leading customer experience and intuitive platform customization.

Whether you need to build a new CRM from scratch or are ready to take your instance to the next level of maturity, Highland's certified SugarCRM experts are prepared to help you find the path for CRM growth that aligns with your strategic goals.

Why SugarCRM?

Designed for you

Sugar provides a simple CRM interface focused on features that matter. Highland can customize your CRM to integrate marketing automation platforms, ERP, and more.

Exceptional customer experience

SugarCRM receives the highest Net Promoter Score across all major CRM vendors. Our dedicated team of CRM specialists will work closely with you to ensure that your CRM is built to your needs and that your team feels confident using it.

No hidden fees

Not all CRM providers offer clear pricing terms. SugarCRM provides low and predictable pricing, helping you can build a simple CRM system that supports and grows your big ideas.

Working with Highland's CRM team

How Highland Does Agile for CRM Implementation

For CRM Clients Who are New to Agile (or Who Want to Know Our Secret Sauce)

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3 Ways to Take Your CRM to the Next Level of Maturity

During the first quarter of the year, many organizations find themselves evaluating their sales team, tools, and targets. Does this sound like you?

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Learn More About SugarCRM

Highland Solutions is a customer experience firm focused on CX strategy, custom software development, and CRM implementation. We help innovative leaders thrive in the experience economy by helping them understand their customers and take smart risks.

John Chlopek

Principal, CRM Practice