Understand your customers.
Build better digital products and experiences.
See how Highland helped a century-old financial services company create a digital product to reach Gen Z and Millennial audiences.
268 Digital products launched and counting
We work with mission-driven organizations, with a special focus on the healthcare, finance, and nonprofit sectors.
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Highland is a digital product consultancy in Chicago
We specialize in customer research, digital product design, custom web applications, and mobile app development. We believe that what we create should make it a little bit better to be alive: for us, our clients, and their customers.
Healthcare
Understanding family visits to the ER
We worked with Children’s Wisconsin to map the journey of a family emergency room visit, helping them provide more empathetic and effective care.
Nonprofit
Charting a path to deliver hope to more families
Make-A-Wish wanted to map the wish journey and empower their staff to deliver an even more impactful experience for wish kids and their families.
Finance
Building a no-nonsense banking app
Most money management tools are way too complicated. Financial startup Fulfill wanted to build an app that could answer the question: Can I truly afford this purchase?
Original Research
Want to know what it takes to launch a successful digital product? We talked to product managers across the globe to understand the key traits that successful digital product journeys share.
