Suzanne Fichter

Director of New Business Development

Suzanne Fichter joined the Highland team as Director of New Business Development in 2018. She is responsible for seeking service-market fit for Highland’s Customer Experience, Lean Innovation, and Custom Software services. Suzanne got into sales because she loves building strong partnerships and helping people succeed along the way. She brings over ten years of consultative business development experience and holds a Bachelor of Science degree in Biology from Grand Valley State University.

Outside of work she enjoys spending time exploring Chicago with her husband and two rescue pups. She is passionate about animal welfare, gender equity and supporting the sciences.