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What Is Patient Journey Mapping

Patient Journey Mapping: What it is and Why it Matters

A fundamental step to improving patient experience is understanding what that experience is today.

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Healthcare Website Design Tips to Better Engage Patients

Healthcare Website Design Tips to Better Engage Patients

It’s time to build a digital experience that seamlessly translates from the in-person patient experience you’ve already reached at your hospital

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Jon Berbaum
Improve Digital Patient Experience in Hospitals

The Patient Experience is Digital—and We’re Not Going Back

Integrating patient voice and perspective into healthcare strategy is a daunting and critical challenge that Highland can facilitate.

Headshot of Jon Berbaum

Jon Berbaum
Quant Vs Qual Perspective

Qual or Quant: A Discerning Perspective

Should we really be running a survey?

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Florence McCafferty
Visual Thinking In Business

How to Leverage Visual Thinking and Guide Your Team to Repeatable Success

Visual thinking helps make intangible or complex ideas visible.

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Elizabeth Mankowski

Why Mobile-First Design Is Important & How to do It Right

With social distancing, the world is turning to their mobile phones to stay connected. How does your website stack up?
Blockchain Trends 2021

The Basics of Blockchain Revisited

Blockchain has grown far beyond its roots in cryptocurrency and banking.

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Brad Zasada
Children Mental Health Covid 19

How COVID-19 Has Affected Children’s Mental Health

We surveyed parents across the country about children's health, virtual learning, and socialization during the pandemic.

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David Whited

Scrumban: An Experience Report

What is Scrumban? Find out more about how Scrum development can help with software solutions.

How to Run & Facilitate a Successful Design Sprint

It all comes down to clarity and energy
Confronting Overwork in a Remote Environment

How Highland Confronted Overwork in a Remote Environment

We're not short of challenges as we live through the pandemic, but acknowledging and addressing concerns might prove to be game-changing—even for healthy cultures

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Amrita Kulkarni
Highland Named SugarCRM Elite Partner

Highland Named Elite Partner by SugarCRM

This status represents the highest tier in the Sugar partner program

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John Chlopek

7 Steps to Build Positive Culture for Remote Teams

Creating a strong company culture for teams working remotely is challenging, but necessary. Here are 7 ways you can maintain a healthy culture.

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Krysta Privoznik
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