10 Key Steps to Developing a Successful SaaS Product

Learn how to build a SaaS product that delivers customer lifetime value and more revenue to your business.

Featured

Employees Using Workflow Management System

Replacing Spreadsheets with a Workflow Management System

When a business reaches a certain point in its growth, automating workflow processes pivot from “nice-to-have” to “must-have.”

John Chlopek

CRM Implementation Strategy

Step-by-step guide: Crafting a CRM strategy

A custom configured CRM solution will change your mind about CRM, marketing automation, and customer service software.

John Chlopek

Why You Need an Agile CRM Implementation Strategy & Approach

Looking to improve internal productivity across customer relationship management? Here's how.

John Chlopek

Custom Configure SugarCRM

Using SugarCRM to Power Up Customer Data

We make sure SugarCRM is configured to work for your business

Highlanders sitting at a conference room table talking, with a Highland H overlaid.

Highland Named A Top Laravel Development Company Two Years in a Row

Laravel is one of the most preferred PHP frameworks for web application development.

Jon Berbaum

Improving Patient Experience

Improve Patient Experience with a Method that Truly Delivers

You need the right kind of insights to really improve patient experience.

David Whited

An orange neon light against a dark background with the word 'Change'

How CRM strategy and the SugarCRM Suite of Offerings Can Lead to Organizational Transformation

Move beyond tactics and into strategic business solutions using SugarCRM

Patty Leeper

UX Designers Working on Digital Products

What is UX Design?

A positive user experience will ensure your customers keep coming back.

What Is Patient Journey Mapping

Patient Journey Mapping: What it is and Why it Matters

A fundamental step to improving patient experience is understanding what that experience is today.

Michelle Maher

How to hire a software development firm: a buyer's guide, from Highland.

The Ultimate Guide to Hiring a Software Development Firm

Tips to help you evaluate trust, price your project, and find a vendor or technology partner right for you

Jon Berbaum

A young child and parent walking in a garden between several hedges

Use “Jobs To Be Done” (JTBD) to Understand Your Customers

At Highland, we help our clients understand their audience and design digital products that fit their customers needs.

Jon Berbaum

Healthcare Website Design Tips to Better Engage Patients

Healthcare Website Design Tips to Better Engage Patients

Ready to learn how to make your website go from optimized to patient-centric?

Jon Berbaum