What we've been writing

Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.

Tag: Design

2 min read

Experiences That Matter: Episode 4. Marketing That Matters (with Tracy Bugh)

Why is it that 1 out of every 3 items we recycle in the U.S. is “contaminated” and ends up in a landfill?

Andriana Pachella

Andriana Pachella
Senior Business Solutions Consultant

1 min read

Experiences That Matter: Episode 5. Game-Changing Insights (with Amrita Kulkarni)

"Hidden at the heart of every challenge lies a game changing user insight that needs an empathic search."

Andriana Pachella

Andriana Pachella
Senior Business Solutions Consultant

2 min read

Start with *Something*

Engaging Clients Early via Collaborative Prototyping

Jeff Blanchard

Jeff Blanchard
Director, Product Design

5 min read

7 Steps to Build Positive Culture for Remote Teams

Creating a strong company culture for teams working remotely is challenging, but necessary. Here are 7 ways you can maintain a healthy culture.

Jon Berbaum

Jon Berbaum
President

UX Designers Working on Digital Products

9 min read

What is UX Design?

A positive user experience will ensure your customers keep coming back.

Jon Berbaum

Jon Berbaum
President

14 min read

The Ultimate Guide to Hiring a Software Development Firm

Tips to help you evaluate trust, price your project, and find a vendor or technology partner right for you

Jon Berbaum

Jon Berbaum
President

A young child and parent walking in a garden between several hedges

6 min read

Use “Jobs To Be Done” (JTBD) to Understand Your Customers

At Highland, we help our clients understand their audience and design digital products that fit their customers needs.

Jon Berbaum

Jon Berbaum
President

Healthcare Website Design Tips to Better Engage Patients

7 min read

Healthcare Website Design Tips to Better Engage Patients

Ready to learn how to make your website go from optimized to patient-centric?

Jon Berbaum

Jon Berbaum
President

Improve Digital Patient Experience in Hospitals

7 min read

The Patient Experience is Digital—and We’re Not Going Back

Integrating patient voice and perspective into healthcare strategy is a daunting and critical challenge that Highland can facilitate.

Jon Berbaum

Jon Berbaum
President

Chicago Skyline with Highland Logo

4 min read

Highland Named Best Custom Software Developer in Chicago

Digital.com announced Highland as a Top Software Developer in the region

Jon Berbaum

Jon Berbaum
President