What we've been writing

Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.

Tag: Design

Blockchain Trends 2021

5 min read

The Basics of Blockchain Revisited

Blockchain has grown far beyond its roots in cryptocurrency and banking.

Brad Zasada

Brad Zasada
Senior Application Developer

10 min read

How to Run & Facilitate a Successful Design Sprint

It all comes down to clarity and energy

Jon Berbaum

Jon Berbaum
President

Highlanders stand with clients at a whiteboard covered with stickies, listing Feelings, Thoughts, Actions, and Touchpoints.

4 min read

Embracing Daring Leadership and Designing for the "Whole Person"

Touchpoints that address fears and feelings can have a lasting impact on customer satisfaction

Jon Berbaum

Jon Berbaum
President

5 min read

Being Creative is Hard: On Maintaining Creativity in Group Discovery Sessions

Social dynamics in meetings can be tricky to navigate—here are several ways to preserve creativity in the face of skeptics.

Jon Berbaum

Jon Berbaum
President