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Step-by-step guide: Crafting a CRM strategy
A custom configured CRM solution will change your mind about CRM, marketing automation, and customer service software.
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Using SugarCRM to Power Up Customer Data
We make sure SugarCRM is configured to work for your business
Highland Named A Top Laravel Development Company Two Years in a Row
Laravel is one of the most preferred PHP frameworks for web application development.
Improve Patient Experience with a Method that Truly Delivers
You need the right kind of insights to really improve patient experience.
What is UX Design?
A positive user experience will ensure your customers keep coming back.
Patient Journey Mapping: What it is and Why it Matters
A fundamental step to improving patient experience is understanding what that experience is today.
The Ultimate Guide to Hiring a Software Development Firm
Tips to help you evaluate trust, price your project, and find a vendor or technology partner right for you
Use “Jobs To Be Done” (JTBD) to Understand Your Customers
At Highland, we help our clients understand their audience and design digital products that fit their customers needs.
Healthcare Website Design Tips to Better Engage Patients
Ready to learn how to make your website go from optimized to patient-centric?
Supporting Enterprise Clients with a Small Strategic Team
Highland supports several large, global CRM clients by planning with them and deploying our team strategically.
The Patient Experience is Digital—and We’re Not Going Back
Integrating patient voice and perspective into healthcare strategy is a daunting and critical challenge that Highland can facilitate.
Highland Named Best Custom Software Developer in Chicago
Digital.com announced Highland as a Top Software Developer in the region
Guide to User Testing Interviews & Obtaining Valuable Insights
Our Best Advice + a Step-by-Step User Testing Interview Script