Four Highlanders stand in front of a whiteboard covered in colorful sticky notes, laughing with each other.

Supporting Enterprise Clients with a Small Strategic Team

Highland supports several large, global CRM clients by planning with them and deploying our team strategically.

Elizabeth Mankowski

Improve Digital Patient Experience in Hospitals

The Patient Experience is Digital—and We’re Not Going Back

Integrating patient voice and perspective into healthcare strategy is a daunting and critical challenge that Highland can facilitate.

Jon Berbaum

Highland Named Best Custom Software Developer in Chicago

Digital.com announced Highland as a Top Software Developer in the region

Jon Berbaum

Guide to User Testing Interviews & Obtaining Valuable Insights

Our Best Advice + a Step-by-Step User Testing Interview Script

Quant Vs Qual Perspective

Qualitative or Quantitative: A Discerning Perspective

Should we really be running a survey?

Visual Thinking In Business

How to Leverage Visual Thinking and Guide Your Team to Repeatable Success

Visual thinking helps make intangible or complex ideas visible.

Elizabeth Mankowski

Why Mobile-First Design Is Important & How to do It Right

With social distancing, the world is turning to their mobile phones to stay connected. How does your website stack up?

Blockchain Trends 2021

The Basics of Blockchain Revisited

Blockchain has grown far beyond its roots in cryptocurrency and banking.

Brad Zasada

A person stands at a whiteboard covered with stickies after a journey mapping session

What the heck is CX?

An Introduction to Customer Experience for Beginners

Children Mental Health Covid 19

How COVID-19 Has Affected Children’s Mental Health

We surveyed parents across the country about children's health, virtual learning, and socialization during the pandemic.

David Whited

Scrumban: An Experience Report

What is Scrumban? Find out more about how Scrum development can help with software solutions.

How to Run & Facilitate a Successful Design Sprint

It all comes down to clarity and energy

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