What we've been writing
Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.
Latest posts
9 min read
Dear Men In Tech: We Need To Do Better
Our industry doesn't respect women. Men need to be the ones advocating for change.
Curtis Blackwell
Manager, Digital Product Delivery
9 min read
16 min read
Collaborating in an Empty Room
Best Practices for Leading All-Remote Research Sessions, Synthesis Workshops, and Design Sprints
Jeff Blanchard
Director, Product Design
16 min read
4 min read
How to Have a Great Remote Discovery
Working apart doesn't have to hinder your ability to connect with clients
Elizabeth Mankowski
Director, Business Solutions Practice
4 min read
6 min read
Advice for EOS® Self Implementers: Baking Bread and the Data Component
Highland utilizes an EOS® data scorecard to predict the unpredictable
Jon Berbaum
President
6 min read
3 min read
One Question That Will Help You Pivot with Confidence
"Tell me about the first time you realized you needed X"
Jon Berbaum
President
3 min read
Our latest insights:
Mapping Digital Innovation Projects: Comparing Successful & Unsuccessful Digital Product Launches
Our latest insights:
Mapping Digital Innovation Projects: Comparing Successful & Unsuccessful Digital Product Launches
This white paper examines traits that make digital products succeed (and not succeed), and identifies the most critical stages of digital product development that drive true impact in your business and with users or customers.
7 min read
How To Think Critically in the Time of Snap Judgements
Seven questions to help you reframe your assumptions
Kristina Giffin
Design Researcher
7 min read
6 min read
A Step-by-Step Recipe for a Virtual Business Model Canvas
How a mix of free tools and open minds can help businesses make smart pivots
Jon Berbaum
President
6 min read
4 min read
Hands-On Examples for Working with DynamoDB, Boto3, and Python
A helpful resource for some of the most common use cases
Jon Berbaum
President
4 min read
4 min read
What A Sustainable Toothpaste Can Teach Us About Jobs to be Done
When you nail the JTBD, you can compete on a totally different level than your competition
Jon Berbaum
President
4 min read
7 min read
Hardly Working or Working Hard: A Little Distraction Might be In Your Best Interest
Now is the perfect time to embrace alternative work setups
Jon Berbaum
President
7 min read
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