What we've been writing

Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.

Tag: Culture

1 min read

Andriana Pachella

Andriana Pachella
Senior Business Solutions Consultant

The words

12 min read

Hi. We’re Highland. 

Peek inside our brand transformation and the journey that brought us here

Jon Berbaum

Jon Berbaum
President

The Experiences That Matter Podcast logo with organic shapes in Highland's brand colors moving in the corners of the screen

2 min read

Experiences That Matter: Episode 3. Experiences That Matter for Kids (with Dr. David Russ)

"What would your anxiety look like if you could draw it and give it a name?"

Andriana Pachella

Andriana Pachella
Senior Business Solutions Consultant

Cityscape of Chicago with the Highland circular 'Hi' logo overlaid on the Left of the image, and triangular dots on the Right

4 min read

Highland Recognized by Clutch as a Top B2B Company in Illinois

We claimed a spot among top service providers for our ability to deliver, our commitment to excellence, and our past work.

Jon Berbaum

Jon Berbaum
President

1 min read

Experiences That Matter: Episode 5. Game-Changing Insights (with Amrita Kulkarni)

"Hidden at the heart of every challenge lies a game changing user insight that needs an empathic search."

Andriana Pachella

Andriana Pachella
Senior Business Solutions Consultant

2 min read

Highland Named Elite Partner by SugarCRM

This status represents the highest tier in the SugarCRM partner program

John Chlopek

John Chlopek
Principal, Business Solutions Practice

Four Highlanders stand in front of a whiteboard covered in colorful sticky notes, laughing with each other.

7 min read

Supporting Enterprise Clients with a Small Strategic Team

Highland supports several large, global CRM clients by planning with them and deploying our team strategically.

Elizabeth Mankowski

Elizabeth Mankowski
Director, Business Solutions Practice

6 min read

The Gift that Keeps on Giving: Highland's People First Culture

In true Highland form, we opted out of exchanging gifts and decided to celebrate the holidays by being together

Katie-Sue Fisher

Katie-Sue Fisher
Business Solutions Operations & Finance Manager

A brightly lit home office in a with a laptop on a desk in front of a window. There is a houseplant + a water bottle as well

8 min read

How to Make Your Home Office Work for You

As working remotely becomes long-term, it might be time to rethink that temporary workspace you threw together in March

Katie-Sue Fisher

Katie-Sue Fisher
Business Solutions Operations & Finance Manager

4 min read

David Whited

David Whited
Principal, Design Research & Strategy