What we've been writing

Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.

Tag: Culture

5 min read

Highland Named A Top Laravel Development Company Two Years in a Row

Laravel is one of the most preferred PHP frameworks for web application development.

Jon Berbaum

Jon Berbaum
President

A young child and parent walking in a garden between several hedges

6 min read

Use “Jobs To Be Done” (JTBD) to Understand Your Customers

At Highland, we help our clients understand their audience and design digital products that fit their customers needs.

Jon Berbaum

Jon Berbaum
President

4 min read

Scrumban: An Experience Report

What is Scrumban? Find out more about how Scrum development can help with software solutions.

Jon Berbaum

Jon Berbaum
President

6 min read

How Highland Confronted Overwork in a Remote Environment

We're not short of challenges as we live through the pandemic, but acknowledging and addressing concerns might prove to be game-changing—even for healthy cultures

Amrita Kulkarni

Amrita Kulkarni
Director, Design Research & Strategy

3 min read

Navigating the Evolution of Technology (As Told By Dinosaurs)

What I Learned About Tech Strategy From Jurassic Park

Jon Berbaum

Jon Berbaum
President

Highlanders stand with clients at a whiteboard covered with stickies, listing Feelings, Thoughts, Actions, and Touchpoints.

4 min read

Embracing Daring Leadership and Designing for the "Whole Person"

Touchpoints that address fears and feelings can have a lasting impact on customer satisfaction

Jon Berbaum

Jon Berbaum
President