What we've been writing

Check out our latest blog posts: we write about a range of topics from types of exploratory research methods to product development best practices, and everything in between.

Tag: Culture

5 min read

My First Month at Highland

How I Stopped Worrying and Learned to Love the Core Values

Jon Berbaum

Jon Berbaum
President

Improve Digital Customer Experience

4 min read

Have Negative Reviews? Improve the Digital Customer Experience

Digital customer experience now demands intentionality and investment

Jon Berbaum

Jon Berbaum
President

3 min read

The Beautiful Normalcy of Oreos

In these not-so-normal times, get curious about what gives you comfort

Jon Berbaum

Jon Berbaum
President

6 min read

How to Approach Business Development During a Pandemic

What To Do When No One Wants What You're Offering (Right Now)

Jon Berbaum

Jon Berbaum
President

9 min read

Dear Men In Tech: We Need To Do Better

Our industry doesn't respect women. Men need to be the ones advocating for change.

Curtis Blackwell

Curtis Blackwell
Manager, Digital Product Delivery

Illustrations with couples & individuals clapping, playing music and smiling at a distance, from their own apartment windows.

10 min read

Keeping Our Team Connected in the Time of Coronavirus

How Highland's People First value prepared us to tackle quarantine

Katie-Sue Fisher

Katie-Sue Fisher
Business Solutions Operations & Finance Manager

A massive Blue Whale Skeleton towering over the crowd at the Natural History Museum in London.

6 min read

No Permission Slip Required: Why Highland Values CRM Training ‘Field Trips’

Highland's custom CRM trainings give our team invaluable insights into our clients' systems and encourage us to stay curious

Patty Leeper

Patty Leeper
Senior Business Solutions Consultant

Highlanders gathered for Glenn's final Beer:30 on a Zoom Call. The faces of 25 Highlanders are shown on the grid screen view.

6 min read

A Wish Fulfilled: On Loving and Leaving Highland

Glenn Bernsohn, Director of Delivery, shares his reflections on his years at Highland as he prepares to retire

Jon Berbaum

Jon Berbaum
President

An older snowboarder holds out their hands to a young snowboarder who doesn't accept, concentrating on learning on their own.

8 min read

The key to successfully launching new products? Get off the bunny hill.

Why meaningful learning environments make all the difference

Jon Berbaum

Jon Berbaum
President